Terms of service

Terms of Service

These Terms of Service govern your use of the FlexTurtle online store and any purchase made through it. By visiting the store or placing an order, you agree to these terms and to our Privacy Policy, Shipping Policy, and Return and Refund Policy.

Eligibility and acceptable use

You must be legally capable of entering into a binding agreement in your jurisdiction. You may not use the store or its products for unlawful purposes, interfere with store security, transmit malicious code, scrape the store without permission, or violate the rights of others.

Products and information

We work to describe and display products accurately, but colors and appearance may vary by screen and production batch. Measurements, specifications, availability, launch timing, and other product details may be updated before fulfillment. We may correct errors or omissions at any time.

Prices and orders

Prices, promotions, taxes, and shipping charges may change before an order is submitted. We may limit quantities, reject or cancel an order, or request additional information when reasonably necessary to prevent fraud or correct an error. If we cancel a paid order, we will refund the amount charged for the canceled item.

Preorders

Preorder products are not ready for immediate shipment. Any estimated production or delivery window is an estimate rather than a guaranteed delivery date. We will communicate material schedule changes using the contact information supplied with the order. A preorder reservation may be canceled for a full refund of the reservation payment before shipment.

Shipping, returns, and refunds

Shipping and delivery are governed by our Shipping Policy. Returns, cancellations, and refunds are governed by our Return and Refund Policy. These policies form part of these Terms of Service.

Payments and account information

You agree to provide current, complete, and accurate purchase and account information. Payment processing may be provided by Shopify and third-party payment providers under their own terms and privacy practices.

Intellectual property

The FlexTurtle name, logos, product imagery, copy, site design, and other store content are owned by or licensed to FlexTurtle and may not be copied, reproduced, sold, or exploited without written permission, except as permitted by law.

Third-party links and services

The store may contain links to third-party websites or use third-party services. We are not responsible for third-party content, policies, security, products, or services. Review the applicable third-party terms before using them.

Warranties and liability

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. To the fullest extent permitted by law, the store and its content are provided as available without implied warranties, and FlexTurtle will not be liable for indirect, incidental, special, or consequential losses arising from use of the store or products. Any product warranty stated on a product page or warranty policy applies according to its terms.

Indemnification

To the extent permitted by law, you agree to indemnify FlexTurtle against third-party claims arising from your unlawful misuse of the store or violation of these terms.

Severability and waiver

If any provision is found unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver of that provision.

Termination

We may suspend or terminate access to the store for conduct that violates these terms or applicable law. Obligations and liabilities incurred before termination survive as appropriate.

Governing law

These terms are governed by applicable law, without limiting mandatory consumer protections available in your place of residence.

Changes

We may update these terms by posting a revised version on this page. Continued use of the store after an update means you accept the revised terms to the extent permitted by law.

Contact

Questions about these Terms of Service may be sent to 14776758038@163.com.